Fulfillment timing intelligence

Delivery promises that boost your business

From Lame
Standard Delivery
3–5 business days
$3.99

Vague promises based on historical averages.

“We remove the biggest obstacle to precise delivery promises:
The uncertainty of warehouse handling time

To Cash cow!
Express Delivery
Tomorrow
$5.99
Standard Delivery
2–3 business days
$3.99

Exact, dynamic promises powered by real-time data:

  • Higher checkout conversion
  • Fewer “where is my order?” calls
  • New revenue from priority shipping fees

Optivery calculates exact fulfillment times from live warehouse data — so every delivery promise you show at checkout is one you can keep.

Built for e-commerce operations like yours

Fashion & ApparelElectronics & Consumer GoodsHealth & BeautyMulti-location RetailHigh-volume E-commerce
Precision that pays

What accurate promises are worth

100%
Delivery promise accuracy
60%
Fewer customer support calls
25%
Higher checkout conversion
The problem

The hidden cost of imprecise delivery promises

Vague delivery windows don't just cost sales at checkout — they ripple through customer support and warehouse operations.

📉

Broken promises drive churn

A missed delivery promise is often the last order a customer places. Churn driven by delivery experience starts at checkout — not at the doorstep.

81% of customers won't return after a broken promise
📞

Support drowns in WISMO

"Where is my order?" inquiries dominate e-commerce support queues — a direct symptom of imprecise promises, and a cost you pay on every order.

Up to 60% of support contacts are WISMO
🏭

Operations pay the price

Late orders disrupt picking flow and drain team morale. Shipping every order on time keeps the whole warehouse running smoother.

On-time dispatch can lift warehouse efficiency by 10%
How it works

A real-time intelligence layer between your warehouse and your checkout

Illustration: Real-time fulfillment calculation
01

Real-time fulfillment calculation

Optivery analyzes order queues, staffing and SKU complexity to calculate an exact fulfillment time for every order — continuously, not once a day.

Illustration: Delivery promises you can keep
02

Delivery promises you can keep

Fulfillment times combine with carrier transit data from your TMS (Ingrid, nShift) or direct carrier APIs to produce the exact promise your customer sees at checkout.

Illustration: Revenue from priority fulfillment
03

Revenue from priority fulfillment

With the Optivery Prio add-on, reserve picking capacity for priority orders and let customers pay for speed — 70% of shoppers will pay a premium for fast, exact delivery.

Illustration: Warehouse load balancing
04

Warehouse load balancing

Volume is distributed automatically across warehouses and stock locations, keeping utilization even and every promise intact.

Illustration: Order orchestration
05

Order orchestration

Multi-location fulfillment, order splitting and drop shipping — coordinated intelligently, out of the box.

Illustration: Proactive delay notifications
06

Proactive delay notifications

When delays do happen, customers are informed before the order is late — protecting satisfaction and preventing the support call. Available as an add-on service.

Illustration: Analytics that find your bottlenecks
07

Analytics that find your bottlenecks

Advanced statistics and dashboards give you a real-time overview of warehouse status, while historical data reveals bottlenecks.

The opportunity

The revenue you're leaving on the table

70%

of customers will pay a premium for fast, exact delivery

Turn your warehouse from a cost center into a revenue engine with priority fulfillment.

25%

higher conversion at checkout

Customers buy when they trust the promise in front of them.

60%

fewer customer service calls

Accurate timing eliminates WISMO contacts before they happen.

Ready to keep every promise you make?

See how Optivery calculates exact fulfillment times for your operation — and what that precision is worth.

15-minute tailored demoCustom ROI calculationImplementation roadmapNo credit card required
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